Hotel Neo Gubeng By Aston Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia

Hotel Neo Gubeng by Aston is a 3-star hotel situated in the vibrant Gubeng area of Surabaya, Indonesia. This hotel showcases modern design and provides essential amenities for both leisure and business travelers. Its prime location places guests within close proximity to key attractions like Tunjungan Plaza and Delta Plaza, making it a convenient choice for exploring the city. Hotel Neo Gubeng stands out with its commitment to comfort and accessibility, providing a stylish retreat in a bustling urban setting.

Location

Located in Gubeng, Hotel Neo Gubeng serves as a strategic base for exploring Surabaya and connecting to Java's major cities. The hotel is approximately a 10-minute drive from Tunjungan Plaza Shopping Centre and a 5-minute drive from Delta Plaza. Nearby attractions include Surabaya Plaza, Submarine Monument, and city parks, all within a short distance for convenient access.

Rooms

Hotel Neo Gubeng features 58 air-conditioned rooms, allowing guests to choose from three different room types. Each room is equipped with an LED television, mini bar, and complimentary wireless internet access. Private bathrooms include showers, toiletries, and slippers for added convenience. Guests can unwind in comfortable beds designed for a restful experience.

Eat & Drink

The on-site restaurant, Coffeeology, serves a diverse menu that includes both Western and local delicacies. Breakfast is available from 6 am, catering to early risers. The restaurant offers a variety of tasty local dishes, providing guests with a chance to experience the flavors of Indonesia. A casual atmosphere in Coffeeology complements the culinary offerings.

Leisure & Business

For business travelers, the hotel provides three stylish meeting rooms equipped with modern amenities like LCD projectors and screens, making it suitable for conferences or boardroom sessions. Additional facilities include high-speed Wi-Fi throughout the property, a computer station, and concierge services. Guests can also enjoy a range of leisure options to help them relax after a busy day.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room with 1 Single Bed

Max:

1 person

16 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Surabaya4300 ft

Airports

Juanda (SUB) 12.8 mi

Abdul Rachman Saleh (MLG) 52.8 mi

Train

Gubeng Train Station3300 ft

Pasar Turi Train Station Surabaya 2.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Charming Room Decor

The picture on the wall added a lovely touch to the room atmosphere, making it feel more welcoming and vibrant.view full review

Quick Response!

I appreciated how quickly the staff changed the bed sheets upon request, ensuring a clean and comfortable stay.view full review

Cozy Ambiance

The overall room setup was just as I had hoped, providing a cozy and inviting vibe that made my stay enjoyable.view full review

Spotless Cleanliness

I found the bathroom to be exceptionally clean and well-maintained, contributing to a refreshing experience during my stay.view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities

Spa & Leisure

Spa & wellness center

Room features

Air conditioning

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia

Map view

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia

City landmarks

Taman Bungkul Street

Taman Bungkul

1.4 mi

Zoo

Surabaya Zoo

1.8 mi

Jl. Pemuda No.39

Monumen Kapal Selam

2300 ft

Museums

Heroes Monument and 10th November Museum

2.1 mi

Jl. Panglima Sudirman

Pointed Bamboo Monument

4800 ft

Jl. Ketabang Kali No.6

Taman Prestasi

4600 ft

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

1.4 mi

Mosque

Muhammad Cheng Hoo Mosque

1.5 mi

Parks

Kebun Bibit Surabaya

1.7 mi

Square

Taman Apsari

5000 ft

Mall

Tunjungan Plaza

1.3 mi

Jl. Juwet

Taman Mundu

1.6 mi

Jl. Raya Gubeng

Monkasel

2600 ft

Mall

Grand City Surabaya

3400 ft

Parks

Bungkul Park

1.4 mi

Mall

Surabaya Plaza

2800 ft

Mosque

Sunan Ampel's Tomb

3.0 mi

Public Building

Grahadi Building

4900 ft

Jln. Kayun 16-18 Near Delta Plaza and Monkasel

Indonesian Cancer Museum

2200 ft

Jln. Taman Apsari

Joko Dolog Statue

1.0 mi

Jl. Diponegoro No.1-B

Sura and Baya statue

1.7 mi

Jl. Kusuma Bangsa no. 112-114

Taman Hiburan Rakyat

1.5 mi

Submarine Monument

3000 ft

Tunjungan Mall

1.3 mi

Jln. Pahlawan

Tugu Pahlawan

1.5 mi

Shopping Area

WTC Surabaya HANDPHONE CENTER

3800 ft

Market

Pasar Kedondong

3300 ft

Church

Gereja Kristen Abdiel Trinitas

2100 ft

Jl. Darmo

Monumen Perjuangan POLRI

1.4 mi

Masjid Al Jihad

3500 ft

Nearby

Jl. Raya Gubeng

Monkasel

400 ft

Restaurants

Mie Jogging

3100 ft

Jln. Bawean no. 42

Bebek Mercon

2900 ft

Jln. Kayun no. 11

Tanak Melayu

3900 ft

Jl. Raya Ngagel no. 77J

Sego Sambel Ha-Ho

3800 ft

Jl. Darmawangsa

Kopi Cak To

3800 ft

Jl. Darmawangsa

McDonald's Plaza Surabaya

5000 ft

Jln. Pemuda no. 31-37 Plaza Surabaya

Rotiboy Tunjungan Plaza

4500 ft

Jl. Basuki Rahmat Tunjungan Plaza 1 LG #027-030

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Friendly staff

Clean rooms

Noisy air conditioning

Limited breakfast options

7.4/10

Very good

Rooms

7.7

Location

8.8

Service

8.1

Dining

5.7

Andrew

United States of America, September 2024

8.4/10

I had a wonderful stay at this hotel with its clean and spacious rooms, friendly staff, and convenient location near the train station. However, the dining experience left a bit to be desired with slow replenishment of the breakfast offerings. Overall, it felt like great value for money, but there’s room for improvement in the dining department.

Rooms

9.0

The rooms were modern, clean, and surprisingly spacious, which made my stay quite comfortable.

Service

10.0

The service was top-notch. The staff were all friendly and brought great vibes to the hotel.

Location

9.0

The location is fantastic, just a short walk from the train station and close to several cafes and eateries.

Dining

6.0

The breakfast was included, but it was slow to replenish, which was a bit disappointing. I’d love to see more variety next time.

Facilities

8.0

While I didn’t use all the amenities, the hotel seemed to have good facilities overall.

Mike

United States of America, July 2024

7.2/10

I had a decent stay at this hotel, with some notable pros and cons. The location is quite central, making it easy to find restaurants and the train station, which I appreciated. The rooms had modern updates, but the smell from previous guests was a bit off-putting. The service was excellent, with friendly staff always ready to help. Unfortunately, the dining options need some improvement, as the buffet quality fell short. Overall, the value for money was reasonable, but there’s room for improvement in a few areas.

Rooms

7.0

The rooms had modern facilities, but I could smell cigarettes, which was unpleasant. They are located on the second floor, providing a view of the breakfast restaurant.

Service

9.0

The service was excellent; the staff was polite, friendly, and very helpful. They did a great job cleaning the rooms, although I noticed a couple of details missed during the cleaning.

Location

9.0

The hotel is in a great spot, close to several restaurants and the train station, making it very convenient for exploring the area.

Dining

5.0

The dining experience was okay for the price, but the food really needs improvement. The buffet included some Indonesian and Chinese options, but I found it lacking in quality.

Facilities

6.0

Overall, the facilities were decent, but nothing stood out as particularly impressive.

Sean

United States of America, July 2024

6.8/10

The hotel is situated in a prime location, close to the train station and a range of cafes, making it easy to explore the area. The rooms were large and pleasant, with comfy beds, but they seemed to have an odd smell. The staff was friendly and helpful, although there seemed to be a need for more training. Overall, it offers decent value for the price, but improvements in cleanliness and dining are necessary.

Rooms

7.0

The rooms were large and pleasant with a good bed and bedding, but there was an unpleasant smell that detracted from the experience.

Service

7.0

The staff was friendly and helpful, though it felt like they could benefit from additional training to enhance their service skills.

Location

9.0

The hotel's location is fantastic, just a 10 to 15-minute walk from Gubeng station and near plenty of cafes and shops, making it very convenient.

Dining

5.0

The dining options were okay for the price, but there is definitely room for improvement in the variety and quality of food available.

Facilities

6.0

Facilities were adequate but not outstanding; I expected more amenities given the overall price point.

Ray

United States of America, June 2024

7.4/10

I had a mixed experience at this hotel. The location was great, just a short walk from the train station and surrounded by cafes. The rooms were large and comfortable, but I noticed a cigarette smell at the entrance, which was a bit off-putting for a non-smoking room. The service was friendly, but the language barrier made communication a challenge. Overall, it's a decent place for the price, but there's room for improvement.

Rooms

7.0

The rooms were large and pleasant, with a good bed and comfortable bedding. They were clean and spacious, but I did notice a cigarette smell at the entrance which was surprising for a non-smoking room.

Service

6.0

The staff was helpful and polite, but they didn't speak much English apart from a few basic phrases. Despite the language barrier, they were friendly and tried their best to assist.

Location

9.0

The hotel is in a fantastic central location, very close to Gubeng station and many cafes, making it convenient for exploring the area.

Dining

8.0

Breakfast was tasty, offering a mix of local Indonesian and Chinese dishes, including made-to-order eggs which I really enjoyed.

Facilities

7.0

The hotel offers basic amenities but nothing particularly luxurious. It functions well for short stays.

John

United States of America, June 2024

7.6/10

I had a mixed experience at this hotel. On the positive side, the location is great, right in the heart of Surabaya, and the rooms are spacious and clean. The staff was friendly, which made my stay a bit more pleasant. Unfortunately, I did have issues with flies at the breakfast area, which was quite off-putting. Overall, it’s a decent place, especially for the price, but there are definitely areas that need improvement.

Rooms

8.0

The room I stayed in was spacious and clean, overlooking the restaurant for breakfast. It was comfortable enough for the price I paid.

Service

9.0

I found the staff to be really friendly and helpful throughout my stay.

Location

9.0

The hotel is strategically located in downtown Surabaya, close to the Gubeng train station, which was very convenient.

Dining

5.0

The breakfast was a buffet offering Indonesian and Chinese food, but there were flies around the food, which was quite unpleasant.

Facilities

7.0

The hotel had some nice amenities, but they could improve the dining area cleanliness.

Harvey

United States of America, June 2024

7.4/10

The hotel is centrally located in Surabaya, making it super convenient to explore the area, and the rooms are clean and spacious. The staff is friendly and helpful, but I had some issues with the air conditioning, which made it tough to sleep. Also, the breakfast could use a bit more variety. Overall, it’s a good value for the price, but there are definitely some areas for improvement.

Rooms

7.0

The rooms were clean, spacious, and tidied every day, though the air conditioning was quite noisy and made for a stuffy night.

Service

8.0

The staff was really friendly and helpful, which added to the overall experience.

Location

9.0

The hotel is strategically located in the center of Surabaya, about a 10 to 15-minute walk from Gubeng station, making it very convenient for getting around.

Dining

6.0

While the breakfast options were decent, I would have loved to see more variety, especially when it came to proteins.

Facilities

7.0

I didn't get to use many facilities, but I did notice that they seemed modern and well-maintained.

Friendly staff

Noisy air conditioning

Patrick

United States of America, May 2024

7.0/10

I really enjoyed my stay at this hotel. The location is great, situated in the heart of Surabaya with plenty of restaurants and shopping nearby. The rooms were spacious and kept very clean, though there was a bit of an issue with my key card. The staff was friendly and helpful, but the dining options needed some improvements. Overall, it was a decent experience for the price, but some areas could be better.

Rooms

8.0

The rooms were relatively big, beautifully updated, and very clean, tidied every day.

Service

7.0

The service was excellent; the staff was always polite and very helpful, although their English was limited.

Location

9.0

The hotel is strategically located in Surabaya's downtown, close to the train station and with a good selection of eateries within walking distance.

Dining

5.0

The dining options were okay for the price but really need improvement; the food felt pretty bland.

Facilities

6.0

The hotel had basic facilities, but I didn't take full advantage of them during my stay.

Mike

United States of America, April 2024

7.8/10

I had a pleasant stay at this hotel, which is conveniently located near the train station and lots of great cafes. The rooms were clean and comfortable, making it a good spot for my family. While the staff were really friendly and helpful, the variety in breakfast could use some improvement. Overall, the value for money was decent considering the spacious rooms and amenities available.

Rooms

8.0

The rooms were clean, spacious, and very comfortable, equipped with all the basic amenities, which was great for my family.

Service

9.0

The staff were incredibly friendly and helpful, always polite and willing to assist with anything we needed.

Location

9.0

The location is great, nearby a train station and various dining options, making it very convenient for getting around.

Dining

6.0

The dining options were okay for the price, but I think they really need to improve the variety and quality of breakfast.

Facilities

7.0

The hotel had decent facilities, although I wish there were more recreational options available.

Andrew

United States of America, April 2024

7.4/10

I had a decent stay at the hotel, with clean and spacious rooms that were really comfortable. The staff was incredibly friendly and helpful, which made my experience even better. However, the location had a few issues with cleanliness, especially around the dining area. Overall, it offers good value for the price, but there's room for improvement in certain areas.

Rooms

8.0

The rooms were big, clean, and comfortable, providing a nice background for relaxation.

Service

9.0

The staff was very kind, friendly, and helpful, making the service excellent.

Location

7.0

The location is strategically placed in Surabaya's downtown, which is convenient, although I did notice some issues with cleanliness, particularly with flies around the food.

Dining

6.0

The dining options were okay for the price, with some good cappuccino, but there's definitely room for improvement.

Facilities

7.0

Facilities seemed sufficient, but they could enhance their overall maintenance.

George

United States of America, April 2024

7.0/10

I had a pleasant stay at this hotel, especially because it was very affordable and located close to the Gubeng station. The rooms were clean and had all the necessary basics. However, the service was a bit inconsistent since some staff didn't speak much English, making communication a challenge at times. The dining options could also use some improvement, as it seemed limited. Overall, it's a decent choice for the price.

Rooms

8.0

The rooms were clean and comfortable with all the basic amenities. They were relatively big, which was a nice surprise.

Service

7.0

The service was friendly and helpful, though some of the staff struggled with English, which made things a bit tricky at times.

Location

9.0

The location is pretty convenient, just a 10-15 minute walk from Gubeng station, with several dining options within walking distance.

Dining

5.0

The dining was okay for the price, but it felt like there was room for improvement, especially in terms of variety.